faqs

you have questions.
we have answers.

Experiences are better when shared with each other. All are invited to a magical place we call, Twogether Land. Food, Music, People. What better place than Dallas to call home, where we celebrate our love of music and culture, in a BIG way!

general

When is the festival?

TwoGether Land 2024 will be held:

Saturday, May 25th 2024 from 12PM to 11PM
Sunday, May 26th 2024 from 12PM to 10 PM

Where is TwoGether Land?

TwoGether Land 2024 will take place in Fair Park in Dallas, Texas! The festival is indoor/outdoor.  Performances will take place outdoors with vendors, activations and more happening inside!. We’re basking in Mother Nature in this historic park, so plan accordingly.
 
Festival Entry Gates:
Main Box Office/Nimitz Gate: 1335 Admiral Nimitz Cir, Dallas, TX 75223
DART Gate:  3710 Parry Avenue, Dallas, TX 75226
Grand Ave Gate: Fair Park Gate 5, Grand Avenue, Dallas TX 75210 
        
Box Office Hours: 
Tuesday, May 21st - Friday, May 24th from 12:00PM – 8:00PM CT
Saturday, May 25th from 10:00AM – 10:00PM CT
Sunday, May 26th from 11:00AM – 9:00PM CT 

What happens if it rains?

The festival happens rain or shine. We always expect and hope for clear, warm weather. There will be some shaded and indoor areas. Umbrellas are NOT allowed, but hats are!

How many days is the festival?

The festival is a 2-day event. Get there early both days! We have great acts opening up the stages, so don’t be fashionably late.

Outside Food & Drink allowed?

No outside food or drink is allowed whatsoever. TwoGether Land hosts dozens of food vendors on-site dishing out delicious food and dessert. Beverages, including beer, wine, alcoholic, and non-alcoholic drinks will be served at bars throughout the festival grounds and in the Platinum & VIP areas.

How do I or get my artists a spot to perform at TwoGether Land?

We DO NOT accept artist performance submissions. Please DO NOT email us with artist suggestions/information.

How do I get the latest TGL updates?

If you would like to be one of the first to receive the festival date release, artist line up, and festival news sign up for our emails here.

Does TwoGether Land have an app?

Yes! You may download the TwoGether Land mobile app on your Apple devices from the Apple Store or on your Android in the Google Play Store. The TGL app gives you immediate access to all the latest festival info and allows us to stay TwoGether - not just on the days of the festival but throughout the year!

How can I become a vendor?

TwoGether Land accepts high quality food and merchandise vendors to satisfy the cravings of our attendees. To learn more about our vendor opportunities, visit our VENDOR page and submit an application. We’ll notify you if you are selected.

What do I do if I misplace or lose a personal item at the festival?

Our official TwoGether Land Lost and Found partner is Liff. Items found will be located at the TGL Box Office and available for redemption during Box Office Hours of Operation. Post festival, any remaining items may be claimed digitally, here. The items claimed will be shipped directly to its owner. Shipping fees may apply.

Avoid misplacing or losing a personal item and Lock it up with The Mobile Locker Co! Reserve your rental online in advance to guarantee your locker and enjoy the festival stress-free with unlimited access to your stuff each day. Save $5 by booking early! Rentals are $15 presale or $20 onsite! Reserve your locker, today.

Should I bring cash?

All of our vendors accept credit & debit cards. Food vendors are cashless and only accept credit & debit card payments.

How do I get the latest TGL updates?

If you would like to be one of the first to receive the festival updates and news, sign up for our emails here.

Is there a place to store items I don’t want to carry?

Lock it up with The Mobile Locker Co! Reserve your rental online in advance to guarantee your locker and enjoy the festival stress-free with unlimited access to your stuff each day. Save $5 by booking early! Rentals are $15 presale or $20 onsite! Reserve your locker, today.

tickets

What type of tickets are available?

For the complete list of all TwoGether Land tickets available check out our Tickets page.

Do I need to print my tickets?

All TwoGether Land tickets are delivered electronically. E-tickets can be scanned from your phone for entry. Printing is optional but not necessary.

Platinum & VIP ticket holders must enter in designated lanes to receive wristband credentials to access premium festival areas.

If you need to transfer your tickets, upgrade tickets, or have any questions about tickets that have already been purchased, please contact Front Gate Tickets via support.frontgatetickets.com or 888.512.SHOW (7469).

Are tickets refundable?

All tickets are non-refundable. The festival happens rain or shine. Your TwoGether Land tickets is for entry to the festival, not for a specific artist. Artists and schedules are subject to change without notice. Artist cancellation is not grounds for a refund. The ticket is a revocable license for the time/date listed on the ticket.

You will always have the option to transfer your ticket to another fan through Lyte and if your ticket type is sold out you may have the option to return it to Lyte. For more information please see the Lyte Ticket Exchange.

TwoGether Land reserves the right to refuse entry to anyone. If denied entry, a refund will be provided for tickets purchased in advance.

Are there special tickets for kids?

All attendees over the age of 5 require a ticket for admission. Babies in tow do not require a ticket. Strollers are allowed.

May I purchase tickets at the festival?

It is recommended that advance or day-of-show tickets be purchased online. A box office is available at each entry gate for in-person purchase. Credit / Debit cards accepted - No cash.

Once I leave the festival, may I re-enter?

There is no re-entry during the festival. Come ready to party all day. Pace yourself. We’ve got 11 hours of non-stop music over a massive space for 2 whole days. There are areas to chill and rest between music sets. Get your rest! You’re gonna need it!

What is the Lyte ticket exchange?

The Lyte ticket exchange is the official ticket exchange for TwoGether Land. Lyte matches sellers and buyers with no hidden fees or fake tickets. The exchange allows you to safely request, return, or sell tickets all in one place. Learn more about Lyte here.

TwoGether Land reserves the right to refuse entry to anyone. If denied entry, a refund will be provided for tickets purchased in advance.

What happens if I need to return my ticket?

You can return tickets that are sold out by visiting the official ticket exchange. Lyte will make you a fair market offer based on the current demand for your tickets. Lyte’s mission is to ensure the next fan in line gets to go at a fair and marketable price. You will be paid within 1 business day after the event.

How do I request a ticket that is sold out?

Request the ticket you’re looking for on the official ticket exchange and lock in the price with a credit card. Once Lyte gets a ticket you requested from another fan, you will be charged exactly what Lyte quoted you. No hidden fees. View or cancel your request at any time before it is filled. Tickets will be delivered to you by the official ticketing platform.

What is a Private Exchange?

Use the Private Exchange option on the official ticket exchange to sell or transfer your ticket directly to a friend or another fan. Private Exchange ensures authenticity for buyers and provides security for ticket holders. You can use Private Exchange for any ticket type, sold out or not.

What is the difference between Lyte’s Exchange and the secondary market sites I’m used to?

Unlike traditional secondary market sites, Lyte has been granted a direct integration with select primary ticketing companies, ensuring a seamless and safe/secure transaction that is designed to protect the integrity of your ticket as a buyer or seller.

How does the exchange issue tickets?

When your request is filled, you get a new ticket delivered to you by Front Gate Tickets. All tickets purchased from the exchange are newly issued and backed by us so you don’t have to worry about any issues at the gate.

When will I know if I can get tickets?

Wait time depends on availability. Hang in there! Lyte has been able to fill up to 98% of requests for other big events. Ticket returns pick up the most in the last month. That’s when the line really starts moving.

Why can’t I return my ticket before the ticket type is sold out?

If there is no waitlist for tickets, there are no other fans to buy them. You can sign up and we will notify you once your ticket type has sold out. You can also use our Private Exchange option to try and sell the tickets yourself.

What if I have additional questions or issues with Lyte?

Lyte’s customer support is standing by for you. Contact them here and they will get right back to you.

festival policy

What is the TwoGether Land bag policy?

NOTE: All attendees will be subjected to a magnetometer wanding, physical pat down, and bag search.

BAGS PERMITTED

  • Any bag made of Clear Plastic, Clear Vinyl or Clear PVC
  • Drawstring bag (limit 1 pocket)
  • Clear Bag
  • Small Purse / Small Clutch Bags
  • Waist Pack or Fanny Pack
  • Empty Hydration Pack (limit 2 pockets)

*ALL permitted bags must be NO LARGER than 14" x 11" x 5"

BAGS NOT PERMITTED

  • ANY bag larger than 14" x 11" x 5"
  • Fabric Bags (beach bag, back pack or any multi-pocket bag)
  • Framed Backpack

What items are permitted at the festival?

  • Bags meeting Bag Policy Description
  • Chairs meeting Chair Policy Description
  • Sunscreen Lotion (No Aerosol cans)
  • Strollers and child care supplies
  • Point & Shoot Cameras (No interchangeable lenses)
  • Binoculars
  • Beach Towel or Yoga Mat (1 per person)
  • Hats
  • Rain Jacket / Ponchos
  • Paper fans and mini personal fans/misters
  • Sunglasses
  • Earplugs
  • Personal Cameras
  • Prescription Medication
  • Baby strollers, plastic baby bottles and milk/formula
  • Empty PLASTIC water bottles (NO METAL WATER BOTTLES) and water pouches
  • Valid Driver’s License
  • Cash, Credit, Debit & ATM cards
  • Dancing/comfortable shoes
  • A good attitude
  • Your homies

TwoGether Land reserves the right to refuse entry to anyone. If denied entry, a refund will be provided for tickets purchased in advance.

What items are not permitted at the festival?

  • Aerosol Containers
  • Metal Water Bottles
  • Audio or Video Recording Equipment including Go Pros
  • Weapons of Any Kind / Illegal Substances / Fireworks or Combustibles
  • Outside Food or Beverages, Coolers or Picnic Baskets
  • Bags prohibited by Bag Policy Description
  • Chairs prohibited by Chair Policy Description
  • Fireworks, explosives or combustible materials
  • Mace or Pepper Spray
  • Pets/Animals (except service animals)
  • Selfie Sticks, Go Pros Sticks or Tripods OR Professional Camera Equipment
  • Glass or metal containers
  • Skateboards, Scooters, Bikes or Personal Motor Vehicles
  • Drones or Aircrafts
  • iPads or Tablets
  • Hammocks or Slacklines
  • Carts or Wagons of Any Kind
  • Chairs, Lawn Chairs or Stools of any kind
  • Blankets or anything larger than a beach towel
  • Tents, Canopies or Umbrellas
  • Large Chains or Spiked Jewelry
  • Laser pointers
  • Unauthorized solicitation materials (handbills, flyers, samples)
  • No illegal vending is permitted. No unauthorized/unlicensed vendors allowed

TwoGether Land reserves the right to refuse entry to anyone. If denied entry, a refund will be provided for tickets purchased in advance.

safety

What do I do in case of an emergency?

For those requiring medical assistance, there will be a clearly marked medical tent available on site. Prescription medication and medical equipment is permitted with matching valid identification.

Is the festival ADA accessible?

TwoGether Land is an accessible event, and we are dedicated to continually improving our efforts to ensure you have access to all the event amenities. The Safety section explains the services provided this year. Please read the section thoroughly before sending an inquiry email.

Wheelchair Accessibility

The venue is navigable for patrons with mobility disabilities. The Festival is held on primarily pavement pathways. There are accessible routes connected throughout the venue including entrances, stages, ADA viewing areas, vendors, and all other activity areas.

The Festival does not offer individual assistance, push services, or the rental/loan of wheelchairs. Only individuals with mobility disabilities are permitted to use wheelchairs, power wheelchairs, and three or four-wheeled scooters. Approval for other power-driven mobility devices will depend on a case-by-case assessment due to safety considerations.

ADA Parking

ADA festival parking is not available for this event. Paid parking lots are available all around the venue.

Public Transportation

For info on riding DART to Fair Park, please visit DART.

Comments, Questions, & Suggestions

TwoGether Land will consider requests by patrons with disabilities for reasonable modification of event policies, practices or procedures, or for auxiliary aids and services that will permit the patron equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.

travel

How is parking at the festival?

There are ample paid lots around the venue.  DART or Rideshare (Uber/Lyft) is also encouraged. The Fair Park DART station is right outside of the Fair Park entry gates.

Is the venue accessible by public transportation?

Yes!  Public transportation is a great option to avoid the festival traffic. For info on riding DART to Fair Park, please visit here.

Are there TwoGether Land preferred hotels?

Of course we have a featured partner hotel list for our traveling festival attendees with special TwoGether rates and discounts.  To book your hotel, visit our Hotels.

Contact

How do I contact TwoGether Land?